Privacy Policy

Last updated: January 2025

Ketchup Bookkeeping ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we protect it.

Information We Collect

When you use our services, we may collect:

  • Contact information: Name, email address, and phone number you provide through our quote request form.
  • Business information: Details about your bookkeeping needs, number of accounts, and how far behind your books are.
  • Financial records: Bank statements, credit card statements, and transaction data you provide for bookkeeping services.
  • Payment information: Processed securely through Stripe. We do not store your credit card details.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide quotes
  • Deliver our bookkeeping services
  • Process payments
  • Communicate with you about your project
  • Improve our services

We do not sell your information to third parties. We do not share your financial records with anyone except as required to deliver services to you (e.g., your CPA, at your direction).

How We Protect Your Information

Your financial data is sensitive, and we treat it that way. We use industry-standard security measures including:

  • Encrypted connections (SSL/TLS) for all data transmission
  • Secure, access-controlled storage for financial documents via Google Workspace
  • Limited access to your data on a need-to-know basis

Third-Party Services

We use trusted third-party services to operate our business:

  • Netlify: Hosts our website and processes form submissions
  • Stripe: Processes payments securely
  • Google Workspace: Document storage and communication

These providers have their own privacy policies and security measures. We only share the minimum information necessary for them to provide their services.

Data Retention

We retain your financial records and work product for a reasonable period after completing your project — typically 3 years — in case you need access or we need to reference prior work. You may request deletion of your data at any time.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise any of these rights, contact us at help@ketchupbookkeeping.com.

Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or sell your data to advertisers. Ketchup Bookkeeping products are ad-free.

Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page with an updated revision date at the top.

Contact Us

If you have questions about this privacy policy or how we handle your data:

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